вторник, 3 декабря 2013 г.
Carrier may for any reason at any time and without prior notice, cancel, advance, postpone or deviat
Ritu Manoj Jethani / Shutterstock.com Douglas Kauffman had the misfortune of being booked on the Celebrity Millennium . You may recall discount on disney cruise the propulsion problems that caused a string of cancellations late this summer.
Cruise lines like Celebrity have a customer-service protocol that they follow in the event of a cancellation. While these standards address almost every vacation, there is no one-size-fits-all fix. Someone inevitably feels they ve been short-changed, and that s why Kauffman contacted me.
He spoke with a Celebrity representative after learning the Millennium had broken down. I was told that the offer was $200 per person for airfare change fees and 25 percent of the current cruise cost towards a future [airline] booking, he says.
That doesn t really work for him. Kauffman, who describes himself as a DIY traveler (which means he booked without using a travel agent and didn t buy the cruise and airfare together) was taking the cruise as part of a three-week vacation to Alaska.
The cruise was a one-way cruise from Anchorage to Vancouver and our flight back to the States was originally on Air Canada. Now we will be spending the first week of our trip in and around Anchorage as planned and will need to fly home from there instead discount on disney cruise of Vancouver.
The cruise line has offered discount on disney cruise to compensate us for part of the airline ticket change fee, but the credit I will receive from Air Canada must be used for booking a flight prior to the end of October 2013 — one year from the date of the initial discount on disney cruise booking, he says. Kauffman has no plans to return to Canada that soon.
We appreciate you for taking the time to contact us regarding your canceled Celebrity Millennium sailing. Please accept our deepest apologies for this unfortunate situation. We sympathize discount on disney cruise with your frustration, as we fully intended to provide you with an exceptional cruise vacation. It is extremely disheartening that, due to unforeseen circumstances, we were denied the opportunity to do so.
Kauffman still has a few options, but they aren t ideal. He can completely forfeit the Air Canada ticket or he can take Celebrity up on its offer to cover the change fee and try to book a long weekend trip to Canada in the near future. But something about this just doesn t seem fair to him. After all, he didn t cancel the cruise — Celebrity did.
Carrier may for any reason at any time and without prior notice, cancel, advance, postpone or deviate from any scheduled sailing, port of call, destination, lodging or any activity discount on disney cruise on or off the Vessel, or substitute another vessel or port of call, destination, lodging or activity. Carrier shall not be liable for any claim whatsoever discount on disney cruise by Passenger, including but not limited to loss, compensation or refund, discount on disney cruise by reason of such cancellation, advancement, postponement, substitution or deviation.
Similarly, the new cruise line bill of rights offers no hope of an airfare refund. Paragraph 2 offers the right, to a full refund for a trip that is canceled discount on disney cruise due to mechanical failures, or a partial refund for voyages discount on disney cruise that are terminated early due to those failures. No word on reimbursed airfare, though.
Of course, Kauffman could have avoided much of this unpleasantness by using a travel agent and buying an insurance policy that covers cancellations. But I also think Celebrity might want to consider making an exception to its no refunds rule on this one.
We just had to book flights from San Diego to Maui and then from Maui to Honolulu since we already had the Honolulu discount on disney cruise flight back home already. We had a wonderful time and Celebrity refunded the money for that cruise and gave us a credit for an equal number of days on another Celebrity Cruise.
It seems like the OP should try to get a refund on the cruise, use the flights and have a land vacation booking flight from Anchorage to Vancouver. He should already have the other connecting flights.
discount on disney cruise Why??? They had nothing to do with the ticket they are only responsibilbe for what you booked thru THEM they could have booked a motorhome rental, nonrefundable hotels, etc not the cruise line s problem.
Trip" means a period of travel away from home to a Destination outside the Insured's City of residence; the purpose of the Trip is business or pleasure and is not to obtain health care or treatment of any kind; the Trip has defined Departure and Return dates specified when the Insured applies; the Trip does not exceed 365 days; travel is primarily by Common Carrier and only incidentally by private conveyance.
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