This sounds very interesting. Have stayed with them only twice but had but had good experiences. I m

I know, the last thing I need is to maintain another elite status level with a hotel chain. Having status with multiple hotel chains is great because it allows you to pick the best properties in each city instead of blindly staying radisson hotel in orlando fl at the hotel that belongs to your preferred loyalty program. But at the same time at a certain point it also backfires, because you re constantly in a struggle to keep up with requalifying, radisson hotel in orlando fl and don t stay at the best hotels, but the ones with which you need the most elite nights.
I have Hyatt Diamond status radisson hotel in orlando fl and Starwood Platinum status, which I gladly requalify for each year. I m also Hilton Gold and next year plan on going for Diamond status with them by putting $40,000 of spend on the Citi Hilton Reserve card .
But there s one loyalty program that intrigues me, because every single elite member of their program that I ve spoken radisson hotel in orlando fl to is literally delighted. radisson hotel in orlando fl Kimpton Hotels, the largest boutique hotel chain in the US, has their InTouch Rewards program, which I ve heard a ton of positive things about. The basics are that you earn one free night after every seven stays or 20 nights, whichever comes first. But it s not the rewards that they re famous for, but the amazing service.
A customized welcome amenity consisting of your favorite drink and snack. Apparently they want you to be as specific as possible, and they ll do everything in their power to accommodation the request. This could be as specific as the color of M Ms you like or types of nuts you prefer.
What really seems to set Kimpton apart from other loyalty programs is the personalized service they provide. They genuinely seem to want to wow you with every stay. For example, take a look at this email chain that was posted online between a guest and a Kimpton property.
I think what it comes down to is that at a certain points radisson hotel in orlando fl hotels get jaded about elite status. Elite status radisson hotel in orlando fl doesn t get you a truly VIP experience, but a published list of benefits, and that s about it. I have hotel stays where I get a suite upgrade, club access, etc., but the agent doesn t even thank me for my loyalty to the chain. That s where Kimpton seems to be different, as Inner Circle members seem to get true VIP treatment.
They ve hired one of the biggest mystery shopping companies in the industry to evaluate their hotels every month. I assumed it was because service needed radisson hotel in orlando fl work, but I guess it s just the opposite they want to ensure their service stays up to par.
Love the Kimpton radisson hotel in orlando fl hotels! Recently radisson hotel in orlando fl stayed at Alexis in Seattle and got upgraded to a huge suite. Overall the service radisson hotel in orlando fl can t be beat and the properties are not sterile and conventional. radisson hotel in orlando fl Have received great treatment as an InTouch member.
This sounds very interesting. Have stayed with them only twice but had but had good experiences. I m not going to requalify for Hyatt diamond this year but a status match before it expires sounds like it might be in order. Thanks.
I ve been considering the same. They don t have a ton of properties, which is why I haven t made the effort yet. A couple years ago I was staying at one of their SF properties for work and had tweeted them with a simple Looking forward to my stay. In my room was a bottle of wine and a selection of fruits and cheeses with a note simply saying, Thanks for the tweet! They didn t know me from a hole in the wall. I m confident if you have status with them you ll feel special. They definitely go out of their way to earn your business.
I am a Kimpton Inner Circle member. I have received radisson hotel in orlando fl some of the best customer service from Kimpton as the staff take notice of all guests experiences not just the elites . The staff truly enjoy their jobs and creativity is encouraged and rewarded. You will be amazed at the passion of the staff based on their efforts to present a welcome amenity far beyond the mundane beverage and snack offerings other programs offer. They are empowered to make your stays memorable. Kimpton appreciates my business and it shows. The hotels are not the only plus; each property has a restaurant that has the same commitment to its guests as the hotel. I appreciate Kimpton because they listen to their guests and strive to put these learnings into action. It is obvious radisson hotel in orlando fl that I am a fan, but I think Kimpton deserves more love from the travel community.
@Daniel M This was the biggest (and only) reason I ve never went with Kimpton. Hyatt isn t that much better but atleast they have a few great ones in the major cities (Singapore, Milan, Istanbul, etc).
When we were getting married several years ago, we arranged for a block of rooms for our wedding party and guests. We had several guests inform us that they were quoted radisson hotel in orlando fl the incorrect rate when they called to make their reservations, even though they mentioned they were with our group. Took several calls to the hotel from us to get it sorted out.
The day before the wedding, our wedding party started checking in. When two of the gals arrived at their room, they noticed that two other bags were already there. They figured the other bridesmaids had checked in earlier and the bags were theirs. Makes sense. After the rehearsal dinner as we were getting ready to head back to the hotel, we found out that the other bridesmaids had not checked radisson hotel in orlando fl in yet. So those bags that were in the room actually belonged to other hotel guests whom we did not know. The gals spoke to the front desk, they were apologetic, and moved the bags to a different room. Not sure why our party wasn t moved as we had checked in later. Well apparently they forgot to inform the owners of the bags that they had been moved to another room. As we were getting ready for bed, we heard some banging and rustling at the door sounding like someone was trying to enter. radisson hotel in orlando fl Yup, the owners of the mystery bags were trying to get back in their room but their keys no longer worked. More calls to the front desk to get the issue settled.
I have been an Inner Circle member for years. The only downside is it can be hard to practice self control. I can t help requesting wine and unhealthy snacks as my amenity. Then sometimes I hit the free wine hour on top of that. I m sure you ll make better choices than me.
Kimpton always treats me like an honored guest even before I joined their membership program. EVERY staff member is helpful enough and knowledgable enough to act as a concierge. Its like a Disney level of service they want to make your stay memorable. radisson hotel in orlando fl The properties are fun and funky. Wine happy hour. Pets are welcome. Often there are parking discounts for hybrids or certain color cars. Sometimes breakfast rate is only $1 more.
Ben Just a clarification as the Kimpton chart is a bit confusing (b/c it doesn t really make sense as written). They have only one elite level, which is Inner Circle. The InTouch benefits are available radisson hotel in orlando fl to ALL base members of the program, and the 7 stays/20 nights language on the chart is actually referring to accrual of free nights, not elite qualification.
Kimpton IC is definitely several notches above other, albeit larger, chains. In general, service is wonderful and out of 50 stays, I ve probably not been upgraded into a suite on 5 of them. The welcome amenities are nice, as well, and you can load up on free nights pretty easily with their passport program (four free nights after 12 stays in at least 10 different properties).
This all being said, I think they ve begun to struggle as they expand. I can t consistently get a NY Times delivered radisson hotel in orlando fl to my door (missing 5 out of 15 stays this year), and I ve had a couple experiences this year (including a 3-day stay without hot water) that have me questioning my stays for next year.
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