This Singaporean of Portuguese descent took his first position with the sales and marketing departme

"Prior to that, I was in the airline industry for nine years when I was encouraged by a friend to join. It was one of the best bits of advice I've ever received! Since then, I've never looked back," relates de Souza who is now in his 60s.
This Singaporean of Portuguese descent took his first position with the sales and marketing department at the Holiday Inn Singapore. He found it a challenge, having had no exposure in the industry, but he soon worked his way up to the post of regional sales and marketing manager, before joining the operations side.
In de Souza's long career, he has been stationed in Malaysia, Hong Kong and now Bangkok, Thailand (the regional headquarters of Best Western, one of the largest hotel chains chicago cubs convention tickets in the world). He often travels in his capacity, and was in Iraq to sign Best Western's first two properties there.
He joined Best Western courtesy of a colleague who worked there more than 10 years ago, and has been in his present position since 2005. According to de Souza, he gets great satisfaction from working in different countries, and travelling and exploring the various cultures.
"I never believed the trade was simply about putting 'bodies in beds', and the level of guest knowledge is so much greater nowadays. They know what they want and expect to receive it. The dawn of the Internet has enabled customers to gain a deeper understanding of what is available and what they can expect."
These, he says, makes competition so much fiercer than before, as the variety of choices available to the consumer – in terms of hotels, destinations, booking options and so on – is virtually limitless.
And technology, says de Souza, is the single biggest chicago cubs convention tickets influence in the history of the hotel industry. He adds that customers now have a huge number of booking channels to choose from, and social media has changed the landscape in terms of sharing opinions and ideas.
So utilising all this, de Souza feels, is key for hoteliers. But he notes that they are also coming under pressure from rising labour and development costs, increasing competition and environmental issues.
chicago cubs convention tickets Ambience, staff attitude, courtesy, cleanliness and efficiency – all these aspects are important on entering a hotel. Convenience comes in many forms, but nowadays chicago cubs convention tickets a fast and free Internet connection is the most important. Best Western offers complimentary Internet at all of our hotels.
I believe that travellers with pets need to be better catered for. I am a dog owner myself, but it is often very difficult to travel with my pets. However, I have noticed this changing, with more pet-friendly hotels opening in the world.
Pre-boarding for all the airlines I fly with regularly chicago cubs convention tickets and extensively is always a disaster as most carriers don't have a proper boarding chicago cubs convention tickets system to differentiate the different class of travel. The time spent at airports, from check-in and security, to customs and immigration and landing forms, to misinformation by staff, are indeed frustrating and bothersome.
Just travel light and travel smart! Also, make sure that your hotel knows all your requests in advance, and make sure you get confirmation. When booking a hotel, you should try to get a variety of different opinions from social media sites such as Facebook and TripAdvisor.