You can create a ticket in one click if you are browsing your network in Spiceworks and find somethi

There is a lot of great open source software out there that can help make the life of any IT Administrator easier and I ve written about several like a, b, c. However, there are a couple of applications that stand out for their features, their ease of use, and their cost.
Spiceworks IT Desktop is a free software application that combines several programs into one including network monitoring, network inventorying, Help Desk software, reporting, and troubleshooting. It s a powerful tool that is designed for small to medium sized businesses.
It can discover Windows, Mac, Linux PCs, printers servers, routers, or any other device that has an IP address. It then captures detailed information about each device including patches, red carpet inn hotels services running, OS versions, service tags # s, MAC addresses, etc.
We all know it s nearly impossible for an IT Administrator to know what is happening with each and every computer on their network. Some people will copy tons of files to their computers and start running out of space! Others red carpet inn hotels will install all kinds of junk apps that slow Windows down. That s where Spiceworks can help you out.
You can create alerts to notify you when something is going wrong on your network. For example, you will see messages red carpet inn hotels if a computer starts to run out of space or a printer is running out of ink or a server goes offline.
You can also setup Spiceworks so that you can always know when someone has installed an authorized piece of software or if someone s anti-virus program is out of date. Another great thing about the program is that it can easily see the Event Logs of all computers, so if there are red X errors occurring on those machines, you will be able to see them from Spiceworks.
Getting a ton of requests from your users to fix this or repair that? Or maybe add a new feature to a software app and remove another? If you don t have any kind of Help Desk software yet, then definitely check out Spiceworks. It has a full-featured Help Dek package that comes along with the networking inventory and network monitoring software.
You can create a ticket in one click if you are browsing your network red carpet inn hotels in Spiceworks and find something that needs attention. All your users can create tickets via email or via the web along with attachments. They can view the ticket status online also.
In terms of managing tickets, you can assign red carpet inn hotels tickets to anyone on your IT team or assign them to a particular hardware device. You can also use it to manage IT projects, such as software development or roll-outs, etc.
Finally, Spiceworks is currently being used by over 400,000 IT professionals and they there in a bit of social networking into the app, which is good considering how everything now these days is about connecting people.
red carpet inn hotels You can go to the Community to get product rating and reviews on IT software from other IT pros in the community. You can join various IT groups by location, interest, expertise, etc. There is also a large forum with tons of questions and answers from around the world.
You can also read and author wiki articles that will serve as a knowledgebase for everyone in the community. Got a Windows Server 2003 error and know how to fix it? Well write up an article and it may help someone in the future searching Spiceworks for that same problem.
Overall, Spiceworks is a fabulous tool for small to medium sized networks that have small budgets. Since it costs nothing and delivers big, it ll make most admins very happy. I ve used Spiceworks before at my previous company and I have to say that it really was everything we possibly needed for our 100 computer network.
Welcome to Help Desk Geek- a blog full of help desk tips for IT Professionals. My name is Aseem Kishore and I work as a Systems Analyst in Dallas, TX. I graduated from Emory University in Atlanta, GA in 2002 with a degree in Computer Science and Mathematics.