суббота, 22 июня 2013 г.

I've been to probably hundreds of car rentals for business travel. The rental office has ALWAYS char


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When renting a car, the only person you can trust is yourself. That's what Christina Morales' learned after she rent a car when her's was damaged in a small fender-bender. While her car was in the shop she was driving a rental from Enterprise Rent-A-Car. Nearly two weeks after turning in the rental from she received an invoice for $1,000 worth of repairs as well as a $100 in administrative fees.
But she hadn't had an accident in the rental. She soon found that her case was riddled with errors. First no one called Morales to discuss the damage; they simply charged her, which is against Enterprise's own policy. No one contacted her when she reached out to Enterprise over the errors, and the employees wrote on the return slip that she drove almost 17,000 miles.
"I would have had to drive to South America three times," Morales told Dallas News . She only used the vehicle for a daily 40-mile round trip commute. The return slip had the starting miles scratched out and a lower mileage added. The slip also read 'No Damage airline travel pet tips On Truck'.
Morales found dozens of similar complaints against Enterprise online. Enterprise blamed Morales for the charges, saying an unauthorized driver dropped off the vehicle, causing confusion on their end, even though Morales notified Enterprise that her mother would be dropping off the truck .
Renting a car is a very occasional experience for most people, airline travel pet tips so consumers should be extra cautious. Recently Dollar Rent A Car was found to be charging customers for insurance , which they verbally declined.
As with any major expense, being proactive early is the best way to protect yourself. Thoroughly review all charges when renting a car, and it's even a good idea to take your own pictures of your rental car before dropping it off at the rental shop. Keep copies of all paperwork to make sure you can protect yourself from fraud or mistakes airline travel pet tips on the company's end.
Rental car agencies are some of the least ethical airline travel pet tips businesses on the planet. They all include tons of fine print in their contracts that they don't expect people to read and many people comply. Yes, it is the customer's responsibility to read any contract bu that doesn't release these scam artists from ethical responsibility. They have more tricks up their sleeves than Harry Houdini. One of my favorites is their agencies that are located close to different state lines; they will ask the customer if he/she is planning to go to another state. Unfamiliar with the area, they will say No then the agent has them sign a contract that states they'll pay a bazillion dollars if they do into another state. Then while in a city like New York, they inadvertently drive over into New Jersey. The GPS the rental company has hidden on the car, alerts them and BOOM, they have a $3000 fee. It's perfectly legal and they collect! That's just one of their legal scams. These companies' customer service airline travel pet tips is horrible and Enterprise is one of the worst. I've never had a good experience with them. I no longer rent cars unless it is absolutely necessary. But again, if you sign a contract without reading, it you very well may get what you deserve!
Stay on your toes when dealing with Rent-A-Car agencies (Atomic Taco, flickr) When renting a car, the only person you can trust is yourself. That's what Christina Morales' learned after she rent a car when her's was damaged in a small fender-bender. While her car was in the shop she was driving a rental from Enterprise Rent-A-Car. Nearly two weeks after turning in the rental airline travel pet tips from she received an invoice for $1,000 worth of repairs as well as a $100 in administrative fees. It should be rented not rent a car!
Well now - one should use common sense when dealing airline travel pet tips with any merchant. That said, I've been renting cars since 1975, and exclusively airline travel pet tips from Enterprise since 1996. I've found Enterprise very customer oriented, providing excellent airline travel pet tips service. Some examples: in 1997 I took a 7 day road trip from San Francisco to Oregon and back. The salesman upgraded me to a full size car for free so I would be more comfortable. In 1998, returning a car at SFO, the attendee noticed my worried look. When I explained that I was worried about catching my flight, he said: no problem, I'll get you there. airline travel pet tips In 2001, in San Mateo, a tire developed a slow leak - no problem, they drove out with another airline travel pet tips car for me. I've rented many week end specials for weekend trips from DC to NJ - great deals. Their insurance is expensive, airline travel pet tips so I usually use my own. I've also purchased two cars from them. I'm driving one now. I do carefully go over the car if I'm using my insurance, and make sure every ding is noted.
You know one of the things I never liked about Enterprise? In the 10 times or so I got a reservation airline travel pet tips with them, they NEVER had the car I reserved. airline travel pet tips I often ended up with a pick-up truck! LOL! It was no big deal to me but 10 times in a row. Man, I wouldn't go back.
I tried to rent form Enterprise three times - made a reservation a month in advance - went to get the Van no van but should be back in a couple of hours. What; I reserved it a month in advance called the day before and was told no problem. They passed it off as a mistake by a new employee. As some of you posters know I am easy so i tried again,the same thing. Now I use Avis and have had more than great service and price!
Same thing happened to my husband and me in San Diego. Fortunatly. airline travel pet tips we had kept the paperwork that showed that we received the car with damages or else we would have had to pay for the damages from the previous renter! Be careful when you rent a car. Check it out for scratches and dings before you drive it away and have it documented. Also, upon return, have someone airline travel pet tips check out the car with you present. And get their signature!
First someone needs to start proof reading airline travel pet tips what they write. (Morales learned after she rent a car) I have rented cars from Enterprise at least a dozen times with no problems. airline travel pet tips First they take you out and show you the car, both you and the salesperson will walk around the car and inspect it, marking on a picture of the car any problems. when you sign the papers note how much gas is in the car. Take pictures of the car before and after, it is a bit of a pain but will save you headaches later. Fill the tank just blocks from the dealership before returning it. Take your copy of the papers airline travel pet tips back with you, have them do another walk around noting any new damages if any, and have them sign it. keep it in your possession. Always protect yourself. and if your car insurance plan does not cover your rental then you better pay up for the coverage. anything happens to that car and you will be buying a new car and never get to drive it. There may be rouge Enterprise agents that will take advantage of people but I have to take Enterprise's side on this one. The company isn't bad and I doubt that they would use these tactics. It isn't in their best interest to get bad publicity .
Each Enterprise is individually owned. I have been renting from Enterprise for well over ten years and have never had a problem. The key to any renting is to keep receipts. Go over the vehicle with the employee when taking the car and returning the car. Secondly, if your own insurance or credit card doesn't cover all the insurances, it only makes sense to get the insurances. Another driver blew a stop sign and damaged the car I was renting, I had no problems whatsoever. airline travel pet tips Also, It just might pay to take the gas option from Enterprise as it is usually a lot lower per gallon cost than gas stations. You can return the car on empty and it won't cost you another penny. She shouldn't pay another dollar, if she can prove everything that she claims to be true. Go to court.
I've been to probably airline travel pet tips hundreds of car rentals for business travel. The rental office has ALWAYS charged at least 50% more than the nearest gas station. It's never a good idea to bring it back less than full.
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