вторник, 11 сентября 2012 г.

The Blue Bay is in bed with RCI, we bought points over a 25 year period, this means millions of RCI


The Bluebay Club used very high pressure luxury hotels of the world & deceptive means to convince me to sign a contract to buy one of their timeshares. The contact is clear that if I cancel within 5 days I will be refunded luxury hotels of the world and money I paid to them.
I promptly canceled this contract with the Blue Bay club on the 4th day of the contract by sending them an e-mail to their customer luxury hotels of the world service e-mail luxury hotels of the world that they provided to me with the contract. I never received a response. In addition, on the 5th day of the contract I sent a letter canceling the contract registered mail to their Mexico address and a certified mail letter to their California, USA address. Still absolutely no response.
I also have received e-mails from the Blue Bay Club customer service trying to sell me additional vacations. I have replied to their e-mails explaining the situation with them ignoring my demands for them to refund my deposit for the time share & return my money. Again they do not reply.
The Blue Bay is in bed with RCI, we bought points over a 25 year period, luxury hotels of the world this means millions of RCI points for hotels, in 2008 they put a restriction of 60, 000 Blue Bay points can be transferred to RCI per year...OMG, we will never beable to redeem our points, we are stuckd in the GD Blue Bay Club.
You contract for hundreds of Blue Bay nights, told you can transfer to millions of RCI points; then in 2008 they put a restriction of 60, 000 points per year...we luxury hotels of the world will never get to use all our points - pure rip off by RCI and Blue Bay.
The following is an e-mail sent to you by an administrator of Premier byOriginal Resorts: Desire Resort & Temptation Resort Timeshare Scam, Cancun . If this message is spam, contains abusive luxury hotels of the world or other comments youfind offensive please contact the webmaster of the board at the followingaddress: premiertruth@hotmail.com Include this full e-mail (particularly the headers). Message sent to you follows:~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Hello everyone! If youve not logged in lately, we re taking a groupinitiative to get PROFECO to finally pay attention. PROFECO is the consumerprotection luxury hotels of the world group in Mexico, and has a lot of influence over the hotel. Ourpleas have trickled in and gone ignored... tomorrow we want them to pour in- in a show of solidarity and persistence. It s our understanding each complaint must be addressed in person byPremier. If PROFECO luxury hotels of the world sees a pattern or an abundance of complaints, then morepressure is put on the resort to refund the money or honor the contract.You can see where receiving 150 complaints in one day could work in ourfavor. TOMORROW, WEDNESDAY, MARCH 11, Please send the following email toextranjeros@profeco.gob.mx - IN THE SUBJECT, PLACE YOUR LAST NAME, CONTRACT NUMBER, AND COMPLAINT, PREMIER luxury hotels of the world BY ORIGINAL RESORTS (BLUE BAY).CUT AND PASTE THE EMAIL BELOW. luxury hotels of the world PLEASE BE SURE TO LOOK IN THE BODY OF THE EMAIL...YOU WILL NEED TO ADDDETAILS SUCH AS YOUR CONTRACT NUMBER, PURCHASE AMOUNT, AND DATE OFPURCHASE. By doing this, you are filing an official complaint which Premier will beforced to acknowledge in person or pay a fee. This act also calls so muchattention to our issue that PROFECO may demand satisfaction on our behalf. Good luck! ------------------------------------------------------------------ Lic. Wendy ArroyoDepartment of Conciliation Services for Foreign ResidentsFederal Office of Consumers luxury hotels of the world Affairs (PROFECO)Av. Jose Vasconcelos no. 208, 6 . pisoCol. Condesa. Del. Cuauht mocC.P. luxury hotels of the world 06140, luxury hotels of the world M xico, D.F.E-mail: extranjeros@profeco.gob.mxTelephone: +52 (55) 52111723 Fax: +52 (55) 56256633 I would like to file a formal complaint against luxury hotels of the world Premier by Original ResortsFormerly known as Blue Bay Premier for failure to comply with a writtencontract. Contact Information:Blue Bay Getaway: luxury hotels of the world Blvd. Kukulcam Km 3.5 Zona Hotelera, Cancun, Q. Roo, Mexico Blue Bay Club and Marina: Carretera a Puerto Juarez Punta Sam, Km. 1.5Sal n Hacienda, Canc n, Q. Roo, M xico C.P. 77510 Toll Free numbers:USA: 1-877-4648641Canada: 1-866-8129055Mexico: 1-800-5093040Tel: 52 (998) 881 7900 ext. 7090 to 7094 Fax: 52 998 881 79 00 ext. 7042 YOUR NAME:YOUR CONTRACT NUMBER:PURCHASE PRICE:PURCHASE DATE: FIRSTLY, we were co-horsed into these contracts, told by Premier that agroup called SECOFI enforced consumer laws which meant we had to make adecision THAT day. We understand now that SECOFI has not existed for sometime - and even if it still did - it had nothing to do with forcingperspective timeshare owners to make a decision that day. Additionally, the following are CLEAR violations of the Premier contracts -which according to the contract itself, entitle us to refunds, plus 10% ofthe contract value. Seventh Clause: All-Inclusive PackagePremier membership services at each resort luxury hotels of the world do not honor all the membershipbenefits are listed in contract. Eight Clause: Fluctuation of Pre-Paid All-Inclusive and All-inclusive Fees.Premier membership service s does not notify its members in December ofevery year of the effective rate changes for the following year. This canonly be obtained by the member calling or emailing membership services. Premier has also increased the all-inclusive rates to its members in excessof the direct proportion of that of the national index of pricingreferenced in this clause. Premier has raised the Rates to Desire Resort and Spa as follows between2007 and 2009. Below are two examples of the rate increases that exceed thecontract terminology as stated in this clause. January 2007 April 2007 rate for 2 adults = $260January 2009 April 2009 rates for 2 adults luxury hotels of the world = $510This is a rate increase of 196% in two years. May 1, 2007 July 31, 2007 2 adults per night = $240May 01, 2009 to Jul 31, 2009 2 adults per night = $430This is a rate increase of 176% in two years Tenth Clause: Place of Payment luxury hotels of the world for the Pre-Paid All inclusive and theAll-inclusive Fee.The Member commits itself to make the payment of the Pre-Paid all inclusivefee to the vendor and the all inclusive fee to the operator so that he canmake use of the room or hotel unit and enjoy the ALL INCLUSIVE PACKAGE. The Hotel does not honor the entire ALL INCLUSIVE PACKAGE when theyexclude amenities benefits for specific resorts. Twelfth Clause: Guaranteed Reservations.Premier guarantees rooms for reservations made 120 days in advance. Theguarantee is only if there are rooms available even when members requestdates 6 months in advance. Fifteenth Clause: Conflict between This contract and the By-LawsPremier luxury hotels of the world fails to honor there own contract even when terms are clearlywritten. When members produce there contract to membership services to showwhat is not being honored no one will address the issue and you are askedto leave the membership service area. They claim they can not help you anddo not know what you re talking about. Twenty-Fourth Clause: Cancelation of the Membership for Cause attributed tothe operator.Premier violates there membership by not offering all benefits regardlessof which resort members are staying. When asked to terminate luxury hotels of the world the contractand reimburse our money due to non-fulfillment of the contract Membershipservices refused to buy back our remaining contract or listen tocomplaints. Twenty Fifth Clause: Liquidated damagesPremier contracts indicate that if they breech there contract the member isentitled to be reimbursed the amount of the membership plus 10%. Premier isnot honoring this clause when clearly violating there contract and requestsare luxury hotels of the world made to reimburse. Premier is also refusing to terminate the contracts after 5 days withoutbreech and return 50% of the membership fee paid to terminate the contract. Twenty sixth Clause: Procedure for the Cancellation of the membership withno responsibility for any of the parties hereto.Premier refuses to terminate contracts and reimburse the member 50% of thecontract fee. The will not take back any contracts for any reason. Annex B Internal By-Laws:Article Five All Inclusive Fees. The Vendorshall inform the Member in WRITING the fees effective luxury hotels of the world for each year andrelated luxury hotels of the world season in September of each year. Premier Membership services does not send out in writing the rates toeach club to its members at any time. You will not be given membership rateinformation unless you call or email membership services. I formally demand a full refund of my contract plus 10% (as stated withinthe contract).
My Wife and I purchased a timeshare at the Blue Blay Club in Cancun, Mexico. We purchased 8 million RCI points along with 9 bonus weeks at the resort (that could be changed into differing rooms according to luxury. For example 2 weeks could also = 1 week in a suite.) We were promised and shown luxurious rooms that later we learned required 8 people in our party in order to book, but we found that this difference in communication with the Club and RCI was just one of many to come. For the first 3 years we ve been allowed to use points for airfare, car rentals, hotel, and resort bookings. These were unlimited. In fact, we told the salesman at the time that we wanted to purchase the most points possible because our families lived far away, in different states, and this would be our main use for the points. The salesman and the top manager from the club stated This will be perfect luxury hotels of the world for you! Now we ve learned that RCI has restricted our points to 60, 000 per year for every kind of use but resorts. This amount will only buy a round trip ticket from L.A. to San Francisco! We can t spend the amount of points we ve purchased on resorts only even if we vacationed now at a rate of 365 days per year, for the rest of our lives! luxury hotels of the world We could have saved 1/2 the cost of our timeshare because we can t use the other half (the points part) that s restricted. luxury hotels of the world Every time we turn around we re dinged with fees particular to RCI or Club members only. For example, we ll be going to Tahiti in August and only RCI/ club members are charged a weekly electrity fee of $200 at this hotel. Anyone else booking there is not charged luxury hotels of the world this fee, but its included in their cost according to RCI. We are also charged a $189 per week reserv

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