понедельник, 8 октября 2012 г.
Recently, I took a vacation. My wife and I flew to Florida to check on a place we'd inherited from m
Recently, I took a vacation. My wife and I flew to Florida to check on a place we'd inherited from my parents. hotels in venice It was a fun trip, planned just a little before we left. I made arrangements to rent a car in Orlando. I found a really inexpensive deal thru Priceline, I think. I was pleased with the price, and since #Hertz was on site at the airport, it should be easy.
Do you want to use our EZ Pass to cover the tolls? I should have brought my own. But found out this could be defered, but use it just once and you pay $2.95 per day for the whole rental period. Turns out Orlando has a poop pile of tolls, so we bit on this. Even tho the area we were going didn't have any at all. Oh, well.
Why don't we just take care of the gas for you? I could just pay a flat fee and they will fill up the tank when I bring it back. Well, no, I think I can gas it up. But if it's not completely full, we're going to charge you. The thought of driving around a strange city with nearly no gas so I can be on the right side of the breakeven point just didn't sound like it was a great plan. Note, as it turns out, no one buys gas in Orlando. At least not near the airport. Really hard to find a spot to fill up. A marital fight ensues, but eventually I gas up, apologize and get on with things.
We recommend an upgraded class of vehicle. No problem, I've handled hotels in venice this line before. I just raised my voice, and said, "What? Is something wrong with the car you're renting me?" They assure me nothing is wrong. I raise my voice even more and say, "Then why do you not recommend it?" I always have fun with this bit of theater.
But then they got me. They asked about insurance. I have always said no. But then they have their bit of theater. She raised her eyebrows hotels in venice and was horror-struck. "You know you have to pay for the whole amount of any damage?" That's why I pay for insurance, I say. Then they bring the closer; If you don't pay for extra insurance on top of what I already have, I have to pay for the daily cost of renting a car for the whole time they drag their butts to get it fixed. What's their incentive to get it fixed, if I am already paying to rent it from now 'til Kingdom Come? (The language of my grandmother comes in handy here.)
They had me here. What if somebody plows into their little car. I finally muster up my courage and say, just give me the car I rented, at the price I rented it for. And dont' try to make me pay $50 a day for my little Fiesta.
Okay, seriously... I am just about soured on Hertz from this little experience. Why do we have to turn renting a car into another way to stick their hands in my pocket? Does this encourage customers to return to number one? It certainly didn't work like that for me. Sadly, I don't think things are any better at any of the other vendors. But Hertz has won my ire this time.
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