As a result, they decided to investigate the biggest names in the car hire industry. They hope that

As a result, they decided to investigate the biggest names in the car hire industry. They hope that as a result, it will help consumers to choose which company is best to book with. Recommendations for improvements have also been raised and sent directly to the companies in question.
Results of the investigation were gathered via two methods. alaska airlines promotions deals special fares Which? visited five car hire firms, including ourselves, rentalcars.com, Holiday Autos, Auto Europe and Argus Car Hire, a total of 120 times during February 2013 and went through the booking process on each website for a week's hire in Spain.
A total of 3,202 members of the Which? Connect panel were also surveyed in January 2013 and were asked questions about their car hire experiences in the past 12 months. Participants were asked about a number of aspects including clarity of information on insurance, pricing and terms and conditions, customer service, ease of booking online and range of cars offered.
We are exceptionally pleased to have been recognised by this prestigious consumer body. As a direct result of feedback received, we have added the estimated cost of a tank of fuel where a fair fuel policy is not available. Just click on the "Show Rental Conditions" link underneath the heading Fuel Policy on the quote results pages.
Have been booking a car through you for pick up at Faro airport for the past 6 years. As I can choose the rental company I am able to avoid the one I dislike (horribly officious people a 2 hr queue!)
I am delighted that you have received this recognition, well deserved. Your website pricing and clarity has always impressed me and the insurance and extra driver a really impressive move on your part.
I was one of those members of the public acting as a Which? connect panelist who was questioned on this occasion and i have to say i am really pleased the overall the other Which? connect members questioned alaska airlines promotions deals special fares on this, felt the same as i did.
The fact you came out on top with an impressive score and then acted upon the recommendation from Which? promptly, rewards you as a company and your customers are even better served by your clear pricing website.
I have been hiring cars at Las Palmas Airport, Gran Canaria via yourselves at the hertz desk and I have never had any problems. I have hired for other countries as well. I have never had any great problems.
I have just returned from Malaga (Spain) having alaska airlines promotions deals special fares pre- booked a car with Budget car hire at a reasonable cost of £78. Collection was via the Alvis desk at the airport. Not only did I have to queue for more than two hours to collect the car and there were only 7 people ahead of me when I joined it, I was charged 101 euros for a tank of diesel plus 59 euros for addition insurance covering windscreen and tyres making 160 Euros in all. Taking into account I would have had to purchase the fuel never the less the real cost of hire turned out to be almost double.