среда, 13 ноября 2013 г.

Which? said the government has yet to take action and has criticised Swiss and Lufthansa’s plans to


UK consumer group which? has renewed its call for government action to stop airlines charging unfair card fees . It follows the watchdog's latest research, which claims that consumers in the UK are paying more than £265,000 a day in debit card surcharges to airlines.
The OFT's report found considerable evidence of drip pricing in the airline sector, where customers are offered an attractive headline airfare, until the true cost of their purchase is revealed after a lengthy online transaction. The regulator proposed that the treasury should put a stop to charges for paying by debit card.
Which? said the government has yet to take action and has criticised Swiss and Lufthansa's plans to start charging customers for using debit and credit cards after the OFT published its recommendations.
Following Lufthansa s announcement, Aage Duenhaupt, a spokesperson for the airline told Terminal U that its new policy responds to rising payment transaction costs in recent years and that the move brings it into line other carriers that impose card surcharges.
Richard Lloyd, Which? executive director argues that the government should act by banning debit card surcharges and allowing consumers to easily compare the cost of their flights: "With most airlines yet to drop these card surcharges and some introducing new fees, it s time for the government to put a stop to this.

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