суббота, 26 января 2013 г.

Part of our philosophy and a value that we instill in our staff is that happy staff also translates


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Last year I was hesitant to rent from Vamos after several years of renting from a competitor. I was hesitant because discount car rentals in cancun there were some fairly negative reviews on the web. You took the time to contact me and provide additional assurances and information and I chose to rent from Vamos last year. My experience was very good; a few hitches (GPS didn't work and they forgot to put the cooler in the Montero) but an excellent, reliable car which is the most important aspect of the rental. Tiziana helped discount car rentals in cancun me decide on the right car and walked me through that process discount car rentals in cancun very professionally last year.
That experience gave me the confidence to contact Vamos again for a two week rental next year and who but Tiziana responded. She has been very helpful as we went from needing a 4x4 for four people to one for six people. I think we have come to the conclusion that no 4x4 can comfortably accommodate six people and their luggage without using a luggage rack for most of the luggage. Since I don't carry tie downs or a tarp, the luggage rack doesn't seem feasible. Tiziana is currently trying to see if she can package a two car 4x4 rental for me at a rate that is affordable and I trust she will do so. She seems never to become flustered with changing discount car rentals in cancun requirements and she is always helpful and pleasant. She and a good experience last year are the reason I returned first to Vamos for my needs next year. I can safely say that my experience discount car rentals in cancun with Tiziana made the difference. A good car is necessary discount car rentals in cancun but good customer service is unique.
It is much appreciated for a client to praise a particular staff member to the level that you have. I am very grateful for these comments, and will be sure to pass them on to Tiziana (whom I have copied into this message .
You are absolutely correct in regards to your comment that an organization depends on the unique individuals that make up its company culture. discount car rentals in cancun A car is a commodity discount car rentals in cancun and not a caring person ensuring that your rental goes smooth -- and if it does not, following up to ensure that all goes as planned. Tiziana is definitively a diamond discount car rentals in cancun and we feel privileged to have be a part of our team. She has been with our company for almost three years, and we hope to count on her for many more years into the future.
Part of our philosophy and a value that we instill in our staff is that happy staff also translates into happy clients. Our staff is our lifeblood, and we depend them to take good care of our clients.
Your conclusion that having discount car rentals in cancun one seven passenger vehicle accommodate six adults and their respective luggage is on the mark. We will certainly do our best to provide you with a competitive quote for two cars and I will ask Tiziana to ensure that all of your requests are met.

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